Frequently Asked Questions
Have questions? We’ve got answers. Below are some of the more popular questions that we get most often. If you can’t find an answer to your question then send it over to us and we’ll be glad to help.
What software do you use at KF Graphics?
We work in using MAC at KF Graphics utilizing the latest industry standard software by Adobe including; Adobe CC 2015 and more.
Do you design brochures?
Yes! From single fold designs to complex custom folds and cuts, we can design any brochure you have in mind. See our list of brochure layouts here.
Do you do illustrations?
Yes! We’ve been in business way before computers were the standard tools for design. While we stay up to date with all the latest and greatest design software, we’re pencil and paper artists at heart.
Why does the color look different when I print it?
Color is represented on computer monitors are displayed as RGB (Red, Green, Blue). When process color printing CMYK are the standard colors (Cyan, Magenta, Yellow, Black). Therefore, colors seen on monitors will differ slightly than the final printed product. We do everything we can to simulate printed inks when providing final proofs for approval.
Why does the color change on different monitors when I view the samples?
Every monitor displays it’s colors differently, even if slightly. Monitors are all calibrated to their own settings, making it nearly impossible to match profiles between our monitor and your own.
Does KF Graphics have any rights over the logo design?
KF Graphics doesn’t register or protect the logo design that it created for its` clients. We provide all the rights for the customers to register their logos.
Which payment methods do you accept?
We accept personal checks as form of payment if not paying with cash.
When do you start working on my project?
As soon as we have met with you and determined your needs our work begins. We prefer a meeting in person or a phone conversation to avoid any miscommunications regarding your design needs.
How long does it take before I can see my samples?
We ask for at least 5 business days for logo concepts to be supplied to you for review.
How can I see my logo design samples?
We will send your logo concepts through e-mail. The file format will be in a PDF file format. If you need them sent in another format, just ask”
How many changes may I ask for my logo design?
Included with all of our logo designs are 2 additional revisions once a design concept has been chosen. All other revisions or changes after that point are additional charges.
What if I don`t like any of the initial logo designs?
We will discuss where we went wrong and supply 4-5 new concepts for free.
What if I have my own idea for the logo design?
Fantastic! Tell us all about it and we’ll work with you to bring that vision to life!
Can you redo my existing logo design?
Absolutely. We can transform your existing logo into a new design that’s fresh.
Who keeps the rights of the logo design?
All the rights of the Artwork and Logos we create for our customers belong to our customers.
When is my payment due for services?
We send invoices for services after all design, printing and shipment has taken place
Can I pay with a credit card?
KF Graphics does not accept credit card payments at this time. We accept cash or check.
Don't Be Shy
As the head of various medical offices, KFGRAPHICS was a pleasure to work with. Their attention to detail, ease for modifications, and ability to deliver in a timely manner has made me a client for life.
It is a pleasure to work with KF Graphics. Not only did they deliver an outstanding design, but they are easy to work with and finish the job in a timely manner. I highly recommend KF Graphics.